High-impact 20+ year career enabling FedEx, AutoZone, and Hilton Hotel to elevate brand identity, strengthen engagement and usability, and achieve continued growth across highly competitive and evolving markets. Skilled in building, scaling, and aligning teams, processes, models, systems, and solutions with evolving business and brand goals. Strength in defining the strategic vision, driving the adoption of best practices and tools, establishing collaborative relationships with stakeholders and technology groups, and mobilizing teams in creating innovative designs for mobile and web applications that have maximized the user experience.
 

Core Competencies:

User Experience Design Vision, Strategy & Innovation  ∣ Team Build-Out & Leadership  ∣ Process & Quality Improvements  ∣  Information Architecture  ∣  Responsive Design & User-Centered Design Principles  ∣  Design Thinking  ∣ Storytelling & Prototyping 

Mobile-First Web Design & Development ∣ Agile Best Practices  ∣  Relationship Building & Collaboration  ∣  Project Management